Privacy Policy
Last Updated: December 28, 2025
EffortX (“EffortX”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in a transparent, responsible, and secure manner.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with the EffortX platform, including our websites, applications, tools, and services (collectively, the “Platform”).
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1. About EffortX
1.1 EffortX Labs
EffortX Labs Pte. Ltd. (“EffortX Labs”) is a technology company registered in Singapore. It designs, develops, and operates the EffortX Platform.
EffortX Labs is not a charity, not a financial institution, and does not provide financial, legal, or investment advice.
1.2 EffortX Foundation
EffortX Foundation is an independent, registered charitable organisation and serves as the charitable arm of the EffortX ecosystem.
EffortX Foundation may operate or administer certain charitable initiatives featured on the Platform. It operates under its own governance, compliance obligations, and regulatory oversight.
1.3 Third-Party Charitable Organisations
Some initiatives displayed on the Platform are operated by independent third-party charitable organisations that are not owned, controlled, or managed by EffortX Labs or EffortX Foundation.
These organisations are vetted prior to being listed, but they operate independently and remain solely responsible for their activities, governance, and use of funds.
2. Purpose of the Platform
The Platform exists to support social impact initiatives by providing digital tools that promote transparency, engagement, and participation.
Through the Platform, users may:
- Discover social and charitable initiatives
- View progress updates and impact reporting
- Support projects through participation or donations
- Engage with organisations working toward social good
EffortX does not act as a financial intermediary, hold or custody user funds, or provide investment, legal, or tax advice.
3. Information We Collect
3.1 Information You Provide
Account & Identity Information
- Name and Email address
- Username or profile name
- Country or region
- Optional profile image
Participation & Donation Information
- Donation amounts and Transaction references
- Project engagement data
- Messages or comments you choose to submit
Payment details are processed securely by third-party payment providers. EffortX does not store full payment card details.
Communications
- Messages sent via the Platform
- Support requests
- Feedback and survey responses
3.2 Information Collected Automatically
We may automatically collect:
- IP address and approximate geographic location
- Device type and browser information
- Interaction data (pages viewed, actions taken, timestamps)
This information helps us maintain platform security, improve performance, and understand usage patterns.
3.3 Cookies and Similar Technologies
We use cookies and similar technologies to maintain sessions, improve functionality, and understand usage trends. You may manage cookies through your browser settings.
4. How We Use Your Information
We use personal information to:
- Operate and maintain the Platform
- Facilitate participation and donations
- Communicate with users
- Verify identity and prevent fraud
- Improve functionality and user experience
- Comply with legal and regulatory obligations
We do not sell personal data.
5. Legal Basis for Processing
Depending on your jurisdiction, we process personal data under one or more of the following legal bases:
- Your consent
- Performance of a contract
- Legal obligations
- Legitimate interests (such as fraud prevention and platform security)
7. Public Content
Certain areas of the Platform are public. Information you choose to publish (such as project updates or comments) may be visible to others and indexed by search engines.
You should avoid sharing sensitive personal information in public areas.
8. Data Retention
We retain personal information only as long as necessary to deliver services, meet legal and regulatory requirements, resolve disputes, and enforce agreements.
9. Data Security
We implement reasonable technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
EffortX operates globally. Your data may be processed in jurisdictions outside your country of residence. Where required, appropriate safeguards are applied to protect your information.
11. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, restrict or object to processing, or withdraw consent.
To exercise your rights, contact: hello@effort.giving
12. Children’s Privacy
The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.
13. Third-Party Links
The Platform may link to third-party websites or services. We are not responsible for their privacy practices or content.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or by other appropriate means.
15. Contact Information
EffortX Labs Pte. Ltd.
160 Robinson Road, #14-04
Singapore Business Federation Centre
Singapore 068914
Email us: hello@effort.giving
16. Summary Disclaimer
EffortX is a technology platform supporting social impact initiatives.
EffortX Labs is not a charity and does not provide financial, legal, or investment advice. EffortX Foundation is the charitable arm of EffortX and operates independently. Some initiatives are operated by vetted third-party charitable organisations.
EffortX does not guarantee outcomes, results, or the performance of any initiative.